Help Centre

pak98 Frequently Asked Questions

Everything you need to know about getting started, depositing and withdrawing in PKR, placing bets on cricket and football, claiming bonuses, and playing responsibly on pak98. Browse by category below or jump straight to the section you need.

Fast Account Setup

Registration on pak98 takes under three minutes. You need a valid email address, a date of birth confirming you are 18+, and a preferred payment method. KYC documents are verified before your first withdrawal.

JazzCash & Easypaisa Deposits

pak98 supports instant PKR deposits via JazzCash and Easypaisa — the two most widely used mobile wallets in Pakistan. HBL, UBL, Meezan Bank, and Bank Alfalah internet banking are also accepted.

24/7 English Support

The pak98 support team is available around the clock — via live chat or email — in English. Whether it is a deposit issue, a bonus question, or a responsible gaming request, help is always available.

Cricket & PSL Betting

Cricket is the most popular sport on pak98 among Pakistani players. Bet on PSL, international Test and T20 matches, and dozens of in-play markets — all in real time from your phone or desktop.

JILI Slots & Live Casino

pak98's games library includes JILI slots — a favourite among Asian players — plus a full live casino with dealer tables for blackjack, roulette, and baccarat. New titles are added regularly.

Responsible Gaming First

Every pak98 account comes with deposit limits, session reminders, cooling-off periods, and self-exclusion tools — all accessible directly from Account Settings with no waiting period to activate.

Account & Registration

Visit pak98.vip and click the registration link. Fill in your name, email address, date of birth, and preferred currency (PKR). You must confirm that you are 18 or older and agree to the Terms & Conditions. Once submitted, a verification email is sent to activate your account. The whole process takes under three minutes.

pak98 requires a government-issued photo ID — your Pakistani CNIC or passport — along with proof of ownership of your registered payment method (for example, a screenshot of your JazzCash or Easypaisa account showing your name and number). In some cases a proof of address may also be requested. Submitting clear, legible copies speeds up the review process significantly.

No. pak98 enforces a strict one-account-per-person policy. Duplicate accounts — regardless of whether they use different email addresses, phone numbers, or payment methods — are prohibited. If multiple accounts are detected, all of them will be suspended and balances may be voided. If you have accidentally created a second account, contact support immediately to resolve it.

On the pak98 login page, click "Forgot Password" and enter the email address linked to your account. A secure reset link will be emailed to you within a few minutes. Follow the link, set a new strong password, and log in. If you do not receive the email, check your spam folder or contact pak98 support at [email protected].

Send a written closure request to [email protected] from the email address registered on your account. State clearly that you want permanent closure. Any eligible balance remaining will be returned to your registered payment method after outstanding bets are settled. Permanent closure cannot be reversed, and pak98 will not accept a new registration from the same individual.

Deposits & Withdrawals

Log in to your pak98 account, go to the Cashier, and select JazzCash as your deposit method. Enter the amount you wish to deposit in PKR and follow the on-screen instructions to authenticate the transaction through your JazzCash app or by USSD. Successful JazzCash deposits are credited to your pak98 balance almost instantly in most cases.

Yes, Easypaisa is a supported deposit method on pak98. The process mirrors JazzCash — select Easypaisa in the Cashier, enter your deposit amount in PKR, and confirm via your Easypaisa app or over-the-counter. Deposits are typically reflected in your pak98 account balance within minutes of a successful transaction confirmation.

pak98 accepts deposits via internet banking from HBL, UBL, Meezan Bank, and Bank Alfalah. Select your bank from the Cashier payment options, enter the PKR amount, and complete the transaction through your bank's internet banking portal or mobile app. Bank transfer deposits typically take a little longer to reflect than JazzCash or Easypaisa — usually within a few hours during business hours.

Minimum deposit thresholds vary by payment method and are displayed in the pak98 Cashier at the time of deposit. As a general guide, mobile wallet deposits via JazzCash and Easypaisa carry lower minimums than bank transfers. Always check the Cashier for the most current limits as these can be updated periodically.

Once your pak98 withdrawal request is approved and any required KYC verification is complete, JazzCash and Easypaisa withdrawals are typically processed within a few hours during normal operating conditions. Processing times can be slightly longer during weekends or public holidays. Large withdrawals may require additional verification before release.

pak98 itself does not impose withdrawal fees on standard withdrawal requests. However, your payment provider — whether JazzCash, Easypaisa, or your bank — may apply their own transaction charges. We recommend checking your payment provider's fee schedule independently. Current fee information for each method is also indicated in the pak98 Cashier.

Games & Gameplay

pak98 offers a broad sportsbook covering cricket (including PSL, international Test matches, and T20 tournaments), football, basketball, tennis, UFC, boxing, and more. Cricket betting is particularly popular with Pakistani players — you can bet on match winner, top batsman, total runs, and dozens of other markets across all major tournaments.

In-play cricket betting on pak98 allows you to place bets after a match has started, with odds updating in real time as the game progresses. You can bet on markets like next wicket, runs in the next over, and session totals while the match is live. Note that pak98 is not responsible for delays between the live match feed and the in-play betting interface.

pak98 hosts an extensive slots library including titles from JILI, a favourite among Asian players known for fast-paced gameplay and high-quality graphics. The library spans classic 3-reel fruit slots, modern 5-reel video slots with bonus rounds, and jackpot slots. New titles are added regularly. You can browse the full catalogue from the Slots section of the site.

Yes. All casino games available on pak98 — including slots, live dealer tables, and RNG table games — use certified random number generator systems or are operated by licensed live dealer studios. RTP percentages for slot titles represent long-run theoretical averages. No individual session is guaranteed a specific result, and past outcomes do not influence future ones.

Absolutely. pak98 is fully optimised for mobile browsers on Android and iOS devices. The entire platform — including sports betting, live casino, slots, account management, and the Cashier — works smoothly on a smartphone or tablet without needing to download a separate app. Just open pak98.vip in your mobile browser and log in as normal.

Bonuses & Promotions

pak98 runs welcome promotions for newly registered players from time to time. The specific offer, bonus amount, minimum qualifying deposit, and any applicable wagering requirements are published on the Promotions page of your pak98 account. Always read the full promotion terms before opting in, as wagering requirements must be met before bonus-related winnings can be withdrawn.

A wagering requirement is a multiplier that determines how many times you must bet the bonus amount (or bonus plus deposit) before the resulting winnings become withdrawable. For example, a Rs 1,000 bonus with a 20x wagering requirement means you must place Rs 20,000 in qualifying bets before you can withdraw. Eligible games and minimum odds per bet are specified in each promotion's individual terms.

Not always. Most pak98 promotions specify which games or game categories contribute toward wagering requirements, and at what percentage. Typically, slots contribute at 100% while live casino games and sports bets may contribute at a lower rate or not at all. The specific eligible games and contribution rates are listed in each promotion's terms and conditions.

Yes. All pak98 bonuses come with an expiry date by which the wagering requirements must be completed. Once a bonus expires, any unmet wagering requirements and the associated bonus balance are forfeited automatically. The expiry period varies by promotion — check the individual offer terms in your pak98 account for the exact timeframe applicable to each bonus.

Safety & Responsible Gaming

pak98 is strictly for adults aged 18 and over. This rule applies without exception to all players regardless of location. Age verification is required before withdrawal processing and may be requested at any time during the account lifecycle. Any account found to belong to a person under 18 will be permanently suspended and all associated funds forfeited pending investigation.

Log in to your pak98 account and go to the Responsible Gaming section under Account Settings. From there you can set a daily, weekly, or monthly PKR deposit cap. Reductions take effect immediately. Increases require a mandatory cooling-off period before they apply, ensuring you cannot impulsively raise your own limit during a session.

Self-exclusion allows you to suspend your pak98 account for a defined period — from one month up to five years. During this time, all access to betting and casino services is blocked and you will not receive any promotional communications from pak98. Self-exclusion cannot be cancelled before the chosen period ends. To activate it, go to Account Settings > Responsible Gaming, or contact support at [email protected].

The most important step is acknowledging it and acting early. Log in to your pak98 account and activate self-exclusion or a cooling-off period right away via Account Settings. If you would like support, contact pak98 at [email protected] and our responsible gaming team will assist you without judgement. We also encourage speaking to a trusted family member or a healthcare professional for additional support.

pak98 support is available 24 hours a day, 7 days a week in English. You can reach the team via live chat inside your account for the fastest response, or by email at [email protected]. The team can assist with account queries, deposit and withdrawal issues, technical problems, responsible gaming tool activation, and any other platform-related concerns.

Still Have a Question?

If your question is not covered above, the pak98 support team is online 24/7 in English. Reach us via live chat inside your account or email [email protected] — we typically reply within minutes. 18+ only. Please play responsibly.

Sign In to pak98
18+ Only. Gambling is for adults only. Please comply with applicable local laws and gamble responsibly. Responsible Gaming →